Quality of Experience

Mission

To create best practices in viewer Quality of Experience in streaming video  

Overview

Traditional linear broadcast has established a set of consumer expectations around watching video that has not translated well to online streaming. Consumers want a “broadcast quality” experience regardless if they are watching on their television or their mobile phone. But what metrics should be gathered? What data will identify problems with online streaming and offer opportunities to fix underlying issues? And how do you implement the mechanism to capture that information? In this working group, participating members are focused on answering these questions by providing a framework for the collection, analysis, and reporting on QoE metrics.

Objectives

The Streaming Video Alliance Quality of Experience (QoE) Working Group has three objectives. First, to identify streaming video metrics to gather; second, to establish guidelines on how to calculate quality metrics; and third, to create best practices on implementing a system to capture QoE data.

Example Participating Companies