Traditional linear broadcast has established a set of consumer expectations around watching video that have not translated well to online streaming. Consumers want a “broadcast quality” experience regardless if they watch on their television or their mobile phone. But what metrics do video distributors need to gather and measure? What data will identify problems with online streaming and offer opportunities to fix underlying issues? And how do distributors implement the mechanism to capture that information? In this working group, participating members focus on answering these questions by providing a framework for the collection, analysis, and reporting of measurement/QoE metrics.
Thomas is currently the Vice President of Engineering and Development at Walt Disney Television.